Regulated. Auditable. Defensible.
ResolveIT™ was designed from the ground up to meet Kenya's rigorous regulatory framework for distressed-asset recovery. Workflows, records and exports are built for examination day.
Frameworks ResolveIT supports.
- CBK Prudential Guidelines
Risk classification, provisioning, and recovery timelines are tracked at the case level. Real-time visibility on movement between Substandard, Doubtful and Loss.
- Land Act & Chattels Transfer Act
Charge enforcement, statutory notices and collateral handling are templated and tracked. Movable and immovable collateral both supported.
- Auctioneers Act
AuctionIT is built around licensed-auctioneer practice — reserve enforcement, advertising, bidder verification, sale records.
- Data Protection Act
Lawful basis for processing is captured per event. Consent is versioned. Data subject rights (access, rectification, erasure) are operational.
- Financial Consumer Protection
Disclosure, fairness and complaints handling are built into borrower engagement workflows.
- AML / KYC
Every buyer, bidder and counterparty is verified at onboarding and re-screened at key thresholds.
What that looks like in the product.
Compliance isn't a layer — it is a property of every record we keep. Here is what ships with every recovery case.
- Immutable ledger
Append-only event store with hash-linked entries — tamper-evident and verifiable years after the fact.
- Borrower consent records
Versioned consent capture with lawful basis under the Data Protection Act.
- Documented notice delivery
Each notice carries proof of delivery, receipt, and any borrower response.
- Automated audit exports
One-click bundles for CBK examinations, court proceedings, internal audit, external counsel.
- Independent security audits
Annual third-party penetration testing and SOC-aligned operational controls.
- Role-based access
Recovery officers, supervisors, borrowers, buyers, auctioneers and auditors — each see what they need, no more.
Examination-ready by default.
When examiners arrive, you should be ready to hand them a complete case file in minutes, not weeks. ResolveIT exports include the full ledger, notice history, consent records, and counterparty interactions for any case or cohort.