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ResolveIT
ResolveIT™— NPL Recovery Platform

Non Performing Loans Recovery infrastructure for Central Bank Of Kenya Regulated Lenders

Resolving distressed assets before the auction option.

Built forBanksSACCOsMicrofinanceDistressed borrowersBuyers
Aligned toCBK Prudential GuidelinesLand ActData Protection Act

ResolveIT™ — NPL Resolution Platform

Day 30
Statutory Timelines

30+ Days Past Due

S90 Notice

S96 Notice

Redemption

Sale/Auction

Escalating Provisions

Financial Provisions

Watch

3%

provision

30–90 days

Substandard

20%

provision

91–180 days

Doubtful

100%

provision

181–360 days

Watch · 3% provision

Private Treaty
Resolve Earlier. Provisions Less, Reduce Recovery Costs, Retain More Value.

Engage distressed borrowers

Settle before Day 180 — before provisions climb to 100% at Doubtful classification.

Outcomes

What better recovery infrastructure delivers.

Recover more

Private treaty resolution before auction consistently recovers 20–35% more value on property-backed NPLs than forced statutory sale.

Recover faster

Digitised notices, automated workflows, and direct borrower engagement close cases in weeks — before costly statutory escalation.

Stay compliant

Every recovery action is timestamped and immutable. CBK examination day is just another day when the audit trail builds itself.

Free capital

Resolving in Substandard holds provisions at 20%. Every case that tips into Doubtful demands 100% provisioning on the net balance.

The economics

Private treaty recovers more. Every time.

On a KSh 10 million property-backed NPL, the difference between a forced statutory auction and a compliant private treaty sale is material — in recovery value and in provisioning pressure.

Statutory auction

Market value
KSh 10.0M
Forced sale price
KSh 7.5M
Less: auctioneer costs
−KSh 0.7M
Net lender recoveryKSh 6.8M

68% of market value

Private treaty

Market value
KSh 10.0M
Agreed sale price
KSh 9.5M
Less: legal & commission
−KSh 0.3M
Net lender recoveryKSh 9.2M

92% of market value

+KSh 2.4M morerecovered through private treaty in this example

Illustrative. Actual outcomes vary by asset type and market conditions.

Platform

One platform. One timeline. Maximum recovery.

ResolveIT connects the full recovery journey — from statutory notices through private treaty to auction — in a single auditable timeline shared by the lender, borrower, buyer and auctioneer.

Shared infrastructureImmutable audit trailBorrower consent recordsTimestamped actionsExamination-ready exports
Compliance & governance

Regulated. Auditable. Defensible.

Every recovery action is timestamped, immutable, and aligned with Kenya's statutory recovery framework. Built for examination day, not retrofitted.

Compliant
CBK Prudential Guidelines
Five-stage NPL classification, net-balance provisioning, and recovery timelines tracked at case level
Compliant
Land Act
Charge enforcement, statutory notices, transfer
Compliant
Auctioneers Act
Licensed practice, reserve enforcement, advertising
Compliant
Chattels Transfer Act
Movable collateral handling and registration
Compliant
Data Protection Act
Consent, lawful basis, data subject rights
Compliant
Financial Consumer Protection
Disclosure, fairness, complaints handling
Get started

Modernise recovery before auction.

See how ResolveIT coordinates compliant recovery from notice to settlement — and what that means for your provision exposure.

ResolveIT — Recovery infrastructure for NPLs in Kenya